Adam Romig

Software Engineer – LexisNexis

Supporting and developing solutions for our company's ServiceNow instances.

• Developer and platform admin for production and non-production instances of ServiceNow.
• Responsible for implementing modifications through requests and stories using low-code catalog items, order guides, workflows, widgets, and flows; as well as coding client scripts, business rules, script includes, and REST APIs.
• Troubleshoot and resolve incidents users have with ServiceNow functionality, sometimes escalating to Now Support for advanced diagnosis.
• Moderate administration of users, groups, roles, ACLs, work schedules, and change templates.
• Participate in Agile ceremonies including daily stand-ups and retrospectives.
• Work with other teams in the organization to integrate their systems with ServiceNow via Flows and REST APIs.
• Participate in rotational schedule of communicating statuses of security patches and platform upgrades.
• Document APIs in their configuration and proper uses.

Tech Support Specialist II & IT Developer – LexisNexis

Developing solutions to ease the lives of my team & customers.

• Developed web apps, scripts, and tools to streamline & automate internal processes.
• Created monolith web application (ASP.Net, C#, MS SQL) to accurately track computer hardware, provide a workflow for requests, and produce reports/metrics for management & asset accounting.
• Integrated above asset management web app with ServiceNow by building a RESTful web service (ASP.Net, C#, Entity) to pass along requests to our backend & workflow.
• Mocked and built templates for an innovation feedback tool run on the UserVoice SaaS platform.
• Assisted with Sass/SCSS styling to reflect branding and best UX for our Service Desk’s ChatBot.
• Drove process improvement through automation scripts and tooling written in PowerShell and Bash.

Board Member & Webmaster – Wayne Music Club

Maintain web site & hosting and content publishing.

• Redesigned & built a new web site for non-profit organization that supports the band programs at Wayne High School, particularly the Wayne Marching Band & Warriorettes.
• Worked with their existing WordPress installation, using it as a headless CMS via REST API on a custom Vue.js site.
• Created custom endpoints for posting/querying videos, photos, and events so all content is managed from the WordPress backend.

Web Developer – MMOCentralForums.com

Built a new & secure site for MMOCentralForums.com's hosted gaming group.

• Built a more secure custom PHP site for client’s hosted gaming group.
• Uses host’s forum’s vBulletin API to determine identity, allowing secure access to certain areas based on group membership.
• Custom CRUD interface for users to display and track character progress offline from the game.
• AJAX powered schedule dynamically displays times for game events based on day of the week, automatically adjusting for Daylight Saving & British Summer Time.
• Provided an admin-only page for user & report management as well as a dashboard of site statistics.
• Built with: HTML, CSS, PHP, mySQL, JavaScript

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Software Development – University of Toledo

Web Design – University of Toledo

ITIL V3 Foundation –